The Modern IT Playbook for Managed Service Providers

Managed service providers are in high demand. Companies are wrestling with changes in technology and the ongoing impacts of a global pandemic, and they need a trusted advisor to navigate the transition.

But being that trusted advisor means staying ahead of the curve and being an expert on the latest changes in IT.

In this playbook, you, as an MSP, will learn how to:

• Recognize and mitigate cybersecurity threats such as ransomware. This includes specific steps to take, security trends to be aware of, and regulations and governance guardrails to comply with.
  
  
• Successfully migrate your clients’ data to the cloud and develop a strategy to help them adapt to rapid change, save money on existing IT expenditures, and adopt more of your higher-level services.
  
  
• Support hybrid work models where some portion of your clients’ staff work remotely. This includes step-by-step guidance on governance across the entire content lifecycle.
  
  
• Build trust and address clients’ strategic goals. Follow tips on how to identify market changes, evaluate tech partners, implement new tools, and communicate with clients to help them grow their business.